Service robots as a tool for physical distancing in tourism
Yükleniyor...
Tarih
2021
Yazarlar
Dergi Başlığı
Dergi ISSN
Cilt Başlığı
Yayıncı
Current Issues in Tourism
Erişim Hakkı
info:eu-repo/semantics/openAccess
Özet
COVID-19 pandemic is affecting negatively the tourism and hospitality industry. As people must avoid physical interaction, service robots can be a useful tool to ensure a high level of physical social distance during the epidemic. This paper discusses whether the application of service robots to provide physical distance in the tourism and hospitality context is going to be beneficial or there will be side effects as well. The paper posits that service robots create a technological shield between tourists and employees that increases the physical and emotional distance between them.
Açıklama
Anahtar Kelimeler
service robots, social robots, physically and socially distant service, COVID-19
Kaynak
Current Issues in Tourism
WoS Q Değeri
Q1
Scopus Q Değeri
N/A
Cilt
24
Sayı
12
Künye
Seyitoğlu, F., & Ivanov, S. (2020). Service robots as a tool for physical distancing in tourism. Current Issues in Tourism, 24(12), 1631–1634. https://doi.org/10.1080/13683500.2020.1774518
