Independent or chain-affiliated hotel? The dilemma of hotel employees

dc.authorid0000-0002-7859-6006en_US
dc.authorscopusid56433412400en_US
dc.authorwosidABI-6905-2020en_US
dc.contributor.authorIvanov, Stanislav
dc.contributor.authorSeyitoğlu, Faruk
dc.contributor.authorYaneva Ba, Victoria
dc.date.accessioned2023-09-18T12:51:19Z
dc.date.available2023-09-18T12:51:19Z
dc.date.issued2023en_US
dc.departmentMAÜ, Fakülteler, Turizm Fakültesi, Turizm Rehberliği Bölümüen_US
dc.description.abstractPurpose – This study examines the relationships between hospitality work experience factors and employees’ preference to work in a chain or independent hotel. Methodology/Design/Approach – Quantitative data were collected from hotel employees in Bulgaria who worked in independent and chain hotels. A total of 150 valid responses were used to conduct factor and regression analyses. Findings – The results illustrate that chain hotels provide a better set of operational standards and guidelines, more and better training than independent ones. They also give more opportunities to their employees for career development, better job security and work experience, but competition among employees in chain hotels is higher than in independent properties, and their employees’ salaries are not always more competitive. The factor analysis showed the existence of five factors. Additionally, ‘Communication and decision-making’ and ‘Resources and planning’ were more important than ‘Remuneration and working conditions’ and ‘Training and development’ in shaping employees’ preferences. However, ‘Workload and stress’ was not an important driver of respondents’ choice. Finally, demographic variables had no role in shaping respondents’ preferences. Originality of the research – This paper is one of the first to examine the factors that influence hotel employees’ preferences for working in chains or independent hotels.en_US
dc.identifier.citationIvanov, S., Seyitoğlu, F., Yaneva, V., & Ivanova, M. (2023). Independent or chain-affiliated hotel? the dilemma of hotel employees Edit Download. Tourism and hospitality management, 29(2), 297-301.en_US
dc.identifier.doi10.20867/thm.29.2.7en_US
dc.identifier.endpage301en_US
dc.identifier.issue2en_US
dc.identifier.scopus2-s2.0-85163210196en_US
dc.identifier.scopusqualityN/Aen_US
dc.identifier.startpage297en_US
dc.identifier.urihttps://doi.org/10.20867/thm.29.2.7
dc.identifier.urihttps://hdl.handle.net/20.500.12514/4259
dc.identifier.volume29en_US
dc.identifier.wosWOS:000996003000002en_US
dc.identifier.wosqualityN/Aen_US
dc.indekslendigikaynakWeb of Scienceen_US
dc.indekslendigikaynakScopusen_US
dc.institutionauthorSeyitoğlu, Faruk
dc.language.isoenen_US
dc.publisherTourism and Hospitality Managementen_US
dc.relation.ispartofTourism and Hospitality Managementen_US
dc.relation.publicationcategoryMakale - Uluslararası Hakemli Dergi - Kurum Öğretim Elemanıen_US
dc.rightsinfo:eu-repo/semantics/openAccessen_US
dc.subjectTourism employees, chain hotel, independent hotel, work preferencesen_US
dc.titleIndependent or chain-affiliated hotel? The dilemma of hotel employeesen_US
dc.typeArticleen_US

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